Where's the customer service?

OK. Here we are over a week later with no reply from Shutterfly. And of course, that means no prize. What type of customer service is that? Geez people. I thought about using them for some printing stuff, but if they're not going to have good customer service, why would I want to do so? Does anyone have stories about Shutterfly to change my mind?

Last night I knocked out a Christmas card for a friend. She was very happy with it. I would say not bad for a spur of the moment...




I did a Christmas card for a friend last year, but I'm not sure where it is. Now I need to get on making those other Christmas gifts that I want to give to people. Luckily, for my FIL's present I have a little bit longer because we aren't seeing them until the end of December. But then again, I do have to consider the Christmas rush on all picture products. I'm hoping that print time won't be too long.